GOLD ENVELOPE INC. operating as GOLDENVELOPE.COM (the "Provider") wants you to understand how we use the information you provide to us. We believe that you should have the right to approve the use of that information. As technology changes, it will become necessary for Provider to make changes to its privacy policy and procedures. All such changes will be posted to this site.
How We Gather InformationOur site's information request form requires users to give us contact information (like their name, email, and/or postal address). Contact information from the information request forms is used to provide information about other companies that are unrelated to GOLDENVELOPE.COM (other than that GOLDENVELOPE.COM may be compensated for its internet marketing services through an affiliate or other program) that provide services related to the purchase of gold from consumers. Your information is also used to get in touch with you in order to inform you of other possible opportunities for the purchase of goods and services over the Internet.
Demographic and profile data may also be collected at our site. We use this data to tailor our visitor's experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences and to send them information regarding offers that may be appropriate.
Additionally, users should be aware that when they voluntarily disclose personally identifiable information (e.g., user name, e-mail address, postal/zip code) on non-secure areas of the Provider's site, that information, along with any substantive information disclosed in the user's communication, can be collected and correlated and used by third parties and may result in unsolicited messages from other posters or third parties. Such activities are beyond the control of Provider.
We also employ agents to fulfill other functions on our behalf, such as providing marketing assistance, analyzing data, preparing and maintaining site content, processing credit card payments and providing customer service. These agents have access to user information as required in order to help them perform their functions on our behalf, but they are not allowed to use that information for any other purpose.
We receive and store certain information whenever you visit our website. We use your IP address to help diagnose problems with our server and to administer our Web site, and to help identify you. Your IP address is also used to gather broad demographic information, and for other purposes. Any information you voluntarily provide to us is used for such purposes as customizing your shopping experience, allowing us to respond to your requests and comments, and improving our website.
Provider reserves the right to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of our site(s) and to inform advertisers of such information as well as the number of users that have been exposed to or clicked on their advertising banners. Provider will provide only aggregated data from these analyses to third parties. Also, you should be aware that Provider may sometimes permit third parties to offer subscription and/or registration-based services through a Provider site. Provider is not responsible for any actions or policies of such third parties and you should check the applicable privacy policy of such third party when providing personally identifiable information.
Information Gathered from MinorsWe encourage children visiting our site to ask their parents for permission before sending any information about themselves to us or to anyone else over the Internet. Any such information collected by Provider from children will be used for participation and feedback purposes, together with any other purposes that will be described where the information is collected, and will not be transferred to any third party.
How We Use this InformationProvider uses your email address to send you news about or updates to Provider's site(s), to forward special offers or ads from our affiliates and to respond to customer service issues or comments and questions received from you. Upon request, Provider will allow any user to "opt out" of further promotional contacts at any time. If you do not wish to receive notification of special offers or news and/or updates to our site(s), please email Provider at info@goldenvelope.com.
Use of CookiesYou should be aware that non-personal information and data may be automatically collected through the standard operation of Provider's internet servers or through the use of "cookies." "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a user's system and damage files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Users should be aware that Provider cannot control the use of cookies or the resulting information by advertisers or third parties hosting data for Provider. If a user does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature; however, users should note that cookies may be necessary to provide the user with certain features (e.g., customized delivery of information) available on the Provider Site.
Transfer of Customer InformationUser information is a valuable business asset. If for any reason Provider transfers or divests itself of its business assets, our user information will be transferred as one of the business assets.
Release of Information When RequiredProvider will release customer information to the appropriate authorities if we are required to do so by law. Provider will also release such information if we feel it is necessary in order to protect our rights or the rights of our userss, affiliates, partners, or any other party, and for purposes of protection from fraud and credit risk.
SecurityThis site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
How to Contact Us
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at info@goldenvelope.com Any dispute arising between you and Provider with respect to privacy is subject to the terms and conditions of use and this privacy statement, including limitations on damages, arbitration, and application of the laws of Ontario.
The foregoing policies are effective as of March 5, 2010. Provider reserves the right to change this policy at any time by notifying users of the existence of a new privacy statement. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.